🚚 Fast delivery in Ghent | Authentic Indian groceries | Fresh products available every weekend
🚚 Fast delivery in Ghent | Authentic Indian groceries | Fresh products available every weekend
🚚 Fast delivery in Ghent | Authentic Indian groceries | Fresh products available every weekend
🚚 Fast delivery in Ghent | Authentic Indian groceries | Fresh products available every weekend
🚚 Fast delivery in Ghent | Authentic Indian groceries | Fresh products available every weekend
🚚 Fast delivery in Ghent | Authentic Indian groceries | Fresh products available every weekend
🚚 Fast delivery in Ghent | Authentic Indian groceries | Fresh products available every weekend
🚚 Fast delivery in Ghent | Authentic Indian groceries | Fresh products available every weekend
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Terms and Conditions

Last updated: January 26, 2026

Introduction

Welcome to FreshMart! These terms and conditions outline the rules and regulations for the use of FreshMart's website and services.

By accessing this website and placing an order, we assume you accept these terms and conditions. Do not continue to use FreshMart if you do not agree to take all of the terms and conditions stated on this page.

Eligibility

By using our Service, you represent and warrant that you are at least 18 years of age and capable of entering into legally binding agreements. If you are using the Service on behalf of an organization, you represent and warrant that you have authority to bind that organization to these Terms.

Product Information

We strive to provide accurate product descriptions and pricing information. However, we do not warrant that product descriptions or other content on our Service is accurate, complete, reliable, current, or error-free.

We reserve the right to correct any pricing or descriptive errors, and we may suspend or cancel orders related to such errors without liability.

Order Acceptance and Cancellation

All orders placed through our Service are subject to acceptance by us. We may choose not to accept orders at our sole discretion or may limit quantities available for purchase.

You may cancel your order within 24 hours of placement without penalty, provided the order has not yet been processed for shipment. After that time, cancellation is subject to our return policy.

Pricing and Payment

Prices for our products are subject to change without notice. We reserve the right to modify prices at any time.

We accept various forms of payment as indicated on our checkout page. You represent and warrant that you have the legal right to use any payment method utilized in connection with any transaction on our Service.

Shipping and Delivery

We aim to process and ship your order within 1-2 business days of receiving it. Delivery times depend on your location and the shipping method selected.

Risk of loss and title for items purchased pass to you upon delivery to the carrier. We are not responsible for delays caused by circumstances beyond our control.

Returns and Refunds

Due to the nature of perishable goods, we have a limited return policy. Non-perishable items may be returned within 30 days of delivery for a full refund, provided they are in original condition and packaging.

Perishable items are not eligible for return unless they arrive damaged or spoiled. In such cases, please contact us within 24 hours of delivery.

Intellectual Property

The Service and its original content, features, and functionality are owned by FreshMart and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Service except as specifically permitted by these Terms.

Limitation of Liability

In no event shall FreshMart, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses resulting from your access to or use of or inability to access or use the Service.

Our aggregate liability to you for any claims arising out of or related to these Terms or the Service shall not exceed the amount you paid to us in the six months preceding the claim.

Governing Law

These Terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

Contact Us

If you have any questions about these Terms and Conditions, please contact us:

  • By email: legal@freshmart.com
  • By visiting this page on our website: www.freshmart.com/contact
  • By phone number: +91 98765 43210